At 100win, your privacy is our priority. This policy clearly explains how we collect, use, store, and protect your personal data as a member of our platform.
100win is committed to protecting every member's privacy. All collected data is managed to the highest security standards and is never sold to third parties.
By using our platform, you agree to this Privacy Policy. Please contact us if you have any questions.
We use the latest security technologies to keep your personal data safe and protected at all times.
Every piece of data transmitted between your device and 100win servers is protected by industry-standard 256-bit SSL encryption, ensuring your information remains inaccessible to unauthorised parties.
Your personal data is stored on fully secured servers with strict access controls. Only authorised personnel may access sensitive information for legitimate operational purposes.
100win has never and will never sell, rent, or distribute your personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the full right to access, correct, download, or request deletion of your personal data at any time via your account panel or by contacting our team.
You can easily manage your communication preferences, including opting out of promotional emails or platform notifications at any time through your account settings.
Our Privacy Policy complies with recognised data protection requirements, ensuring your rights as a user are always upheld and that we act in line with industry best practices.
We only collect data that is genuinely necessary to provide you with the best service.
Name, date of birth, IC number or passport
Email, phone number, address
Bank account details, deposit and withdrawal transaction records
IP address, device type, web browser
Betting history, game preferences, active sessions
Identity verification documents uploaded
We only collect data directly required for operations, identity verification, account security, and service improvement. No excess data is collected.
Welcome to the 100win Privacy Policy. This document transparently explains how the 100win platform ("we", "100win") collects, uses, discloses, and protects your personal information when you use our services.
We understand that privacy is a top priority for Malaysian users today. That's why we take a careful and responsible approach to every aspect of data management. This policy applies to all services offered through the 100win website, mobile app, and any related channels we operate.
By registering and using the 100win platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
100win operates on the principles of minimal data collection, transparent usage, secure storage, and responsible deletion. We never collect data beyond what our operations require.
In the course of operating the platform, 100win collects various types of information from our members. This data collection occurs directly through your interactions with the platform, or automatically through industry-standard technologies.
Data you provide directly:
Data collected automatically:
All data collected by 100win is used for specific and legitimate purposes. We do not use your data for purposes unrelated to platform operations without your prior consent.
100win does not sell or rent your personal data to any third party for marketing purposes. However, under certain circumstances, we may need to share some of your data with carefully selected parties:
All third parties we engage are bound by strict confidentiality agreements and are required to protect your data to the same standards we uphold.
In some cases, your data may be processed on servers located outside Malaysia. We ensure that any such data transfers are protected by security measures equivalent to or exceeding local standards.
The security of your personal data is our absolute priority. 100win implements multiple layers of technical and organisational protection to prevent unauthorised access, alteration, or disclosure of data.
In the event of a data breach affecting your personal information, 100win will notify you within a reasonable timeframe and take immediate steps to contain and mitigate the impact.
100win uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
100win retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.
When data is no longer needed, we will securely delete it or anonymise it using industry-recognised methods.
As a 100win member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
| Your Rights | Description | How to Exercise |
|---|---|---|
| Access Rights Available | Request a copy of the personal data we hold about you | Contact customer support |
| Right to Rectification Available | Correct inaccurate or incomplete personal data | Account panel or support |
| Right to Erasure Available | Request deletion of your personal data, subject to legal obligations | Contact customer support |
| Right to Restriction Available | Restrict the processing of your data under certain conditions | Contact customer support |
| Right to Portability Available | Receive your data in a machine-readable format | Contact customer support |
| Right to Object Available | Object to data processing for direct marketing purposes | Account settings or support |
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within a reasonable timeframe.
The 100win platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who find that their child has registered on our platform are encouraged to contact us immediately.
Registration and use of the 100win platform is restricted to individuals aged 18 and above only. Age verification is conducted during the KYC process. Violations of the age requirement will result in immediate account closure.
100win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements.
When significant changes occur, we will notify you via:
It is your responsibility to review this Privacy Policy from time to time. Continued use of the platform after any Privacy Policy changes take effect constitutes your acceptance of the updated version.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, our team is ready to assist you.
You can reach us via:
For enquiries regarding your privacy rights or complaints about how we handle your personal data, please include "Privacy Enquiry" in your message subject so it can be promptly handled by the responsible team.
For more information on platform usage rules, please refer to Terms and Conditions us. For healthy and responsible gaming guidance, visit the Responsible Gaming us.
Now you know more about how we protect your privacy. Join millions of Malaysian players who trust 100win for a safe, fair, and enjoyable online entertainment experience.